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    Cathay Pacific
    Cathay for BusinessHelp and support
    Siam Piwat

    Take your rewarding journey to greater heights at Siam Piwat Group’s malls

    Enjoy seamless coins conversion and exclusive member offers with Cathay.

    From 1 August 2023, you can convert ONESIAM Coins to Asia Miles and vice versa to enjoy even more rewards on the ground and in the air with our Siam Piwat Group’s malls partnership launch.

    On top of shopping and dining at ICONSIAM, Siam Paragon, Siam Center, and Siam Discovery, as a ONESIAM Member, you can boost your rewarding journey by converting your ONESIAM Coins to Asia Miles. You can turn your miles into flights, hotel stays, and many more exciting lifestyle and travel rewards from our 800+ partners worldwide. What’s more? You can enjoy exclusive services and benefits when you fly with Cathay Pacific such as priority online check-in and special ticket deals.

    Two-way conversion

    Steps to convert your Asia Miles and ONESIAM Coins

    *Terms and conditions apply, for more information please visit ONESIAM website ​

    1. ONESIAM members can convert ONESIAM Coin to Asia Miles through ONESIAM SuperApp as follows:
      • Regular Conversion rate* 300 ONESIAM Coins = 100 Asia Miles
      • *This conversion rate is subject to change
    2. The ONESIAM member’s mobile phone number for ONESIAM Coin conversion must be the same number as registered in the Cathay membership account, which is operated by Cathay Pacific Airways Limited. 
    3. This point conversion program is provided for ONESIAM members who are Cathay members and have ONESIAM SuperApp to convert ONESIAM Coin to their own Cathay account. ONESIAM members cannot convert to other accounts. 
    4. The point conversion program is open to all Cathay members regardless of their residency, except for members residing in the EU or UK region. Members can log in to their ONESIAM SuperApp account when in Thailand, China (Chinese mainland, Hong Kong, Taiwan China), Malaysia, Singapore, Indonesia, Taiwan, South Korea and Japan only. 
    5. The regular point conversion program period is from 1 August 2023 until 31 July 2025.
    6. Convert ONESIAM Coin via ONESIAM SuperApp according to conversion rate, and ONESIAM Coin can be converted at a maximum limit of 30,000 ONESIAM Coins per member per day. Asia Miles will be credited to the members' account within seven (7) working days after the ONESIAM Coin conversion has been successfully completed. Members can check the successfully converted Asia Miles via the Cathay website or the Cathay mobile app.
    7. ONESIAM Coin will be deducted from members' coins corresponding to the redemption amount for coins redeemed. The transaction cannot be refunded, cancelled, or changed once completed. Velocity Company Limited ("The Company") reserves the right to reject the cancellation of point conversion after members have redeemed entirely under any circumstances. 
    8. Cathay members can use Asia Miles for redeeming travel and lifestyle reward as per the terms and conditions of Cathay Pacific Airways Limited and Asia Miles Limited. Please review all related terms and conditions on the Cathay website prior to using the service. Other  Cathay Membership Terms and Conditions apply .
    9. The Company reserves the right to change terms and conditions, including conversion rate or policy and/or benefits of collection, redemption, and/or conversion in terms of Asia Miles (including the termination or suspension of privileges), whether in whole or in part at any time. 
    10. In case of any disputes or arguments, the decision of The Company is final and binding to all related parties. ​
    11. The Company reserves the right to disqualify any ONESIAM Coin conversion that has a reason to believe that it might come from misuse and/or fraudulent activity or any other acts that may cause harm to the law of conversion. The Company reserves the right to cancel ONESIAM Coins conversion for the above reason without prior notice and will not refund the Asia Miles regarding these transactions. 
    12. The Company reserves the right to collect, use and disclose members’ personal information to company partner for the purpose of point conversion.
    13. Members can ask for more information regarding ONESIAM Coin conversion at ONESIAM Contact Center Tel. 02-111-6161 every Monday - Sunday, from 8.00 AM to 12.00 AM. or email at contact@onesiam.com
    14. Members can ask for more information regarding Asia Miles at Cathay Pacific Contact Center Tel. 001-800-852-3248 or WhatsApp at +852 2747 2747. 
    1. Cathay members can convert Asia Miles to ONESIAM Coin through Cathay website as follows:
      • Regular conversion rate* 2,500 Asia Miles = 350 ONESIAM Coins
      • *This conversion rate is subject to change 
    2. The Cathay member's mobile phone number for Asia Miles conversion must be the same number as registered in the ONESIAM SuperApp, which is operated by Velocity Company Limited. 
    3. This point conversion program is provided for Cathay members who are ONESIAM members and have ONESIAM SuperApp to convert Asia Miles to their own ONESIAM account. 
    4. The point conversion program is open to all Cathay members regardless of their residency, except for members residing in the EU or UK region. Members can log in to their ONESIAM SuperApp account when in Thailand, China (Chinese mainland, Hong Kong, Taiwan China), Malaysia, Singapore, Indonesia, Taiwan, South Korea and Japan only.  
    5. The regular point conversion program period is valid from 1 August 2023 until 31 July 2025. 
    6. Convert Asia Miles via Cathay website according to conversion rate, and Asia Miles can be converted at a maximum limit of 250,000 Asia Miles per member per day. ONESIAM Coin will be credited to the members' account within seven (7) working days after the Asia Miles conversion has been successfully completed. Members can check the successfully converted ONESIAM Coin via the ONESIAM SuperApp. 
    7. Asia Miles will be deducted from members' accounts corresponding to the redemption amount for miles redeemed. The transaction cannot be refunded, cancelled, or changed once completed. Cathay Pacific Airways Limited and Asia Miles Limited ("The Companies") reserve the right to reject the cancellation of point conversion after members have redeemed entirely under any circumstances. 
    8. ONESIAM members can use ONESIAM Coin for discounts or cash to purchase the products and/or services and receive the various benefits as per the terms and conditions of Velocity Company Limited. Please review all related terms and conditions in ONESIAM SuperApp prior to using the service.
    9. The Companies reserve the right to change terms and conditions, including conversion rate or policy and/or benefits of collection, redemption, and/or conversion in terms of ONESIAM Coin (including the termination or suspension of privileges), whether in whole or in part at any time. 
    10.  In case of any disputes or arguments, the decision of The Companies is final and binding to all related parties.​
    11. The Companies reserve the right to disqualify any Asia Miles conversion with a reason to believe that it might come from misuse and/or fraudulent activity or any other acts that may cause harm to the law of conversion. The Companies reserve the right to cancel Asia Miles conversion for the above reason without prior notice and will not refund the ONESIAM Coin regarding these transactions.
    12. The Companies reserve the right to collect, use, and disclose members’ personal information to company partner for the purpose of point conversion.
    13. Members can ask for more information regarding Asia Miles conversion at Cathay Member Contact Center Tel. 001-800-852-3248 or WhatsApp at +852 2747 2747. 
    14. Members can ask for more information regarding ONESIAM Coin at ONESIAM Contact Center Tel. 02-111-6161 every Monday - Sunday, from 8.00 AM to 12.00 AM or email at contact@onesiam.com.  
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